Guest reviews of Anaheim Portofino Inn & Suites
Here you can find verified reviews our users posted on this website
Paul
3 months ago
The location is perfect, just a short walk to Disneyland. The kids' playroom was a nice touch for family fun. Unfortunately, the rooms were dated and had a musty smell. Service could be improved as the staff seemed overwhelmed at times.
Jason
5 months ago
The kids' club was a hit for my family, keeping the little ones entertained. The rooms felt outdated and could use a deep clean. Close to Disneyland, so very convenient for park visits. Housekeeping was inconsistent, leading to some missed services during our stay.
Michael
6 months ago
The proximity to Disneyland, being just a short walk of almost 2 km, made our visit super easy, and we loved that there were several dining options like Blaze Pizza and Subway within a few steps, as well as parks and attractions like the Anaheim Convention Center and Downtown Disney nearby for a nice evening stroll, perfect for soaking in the Disneyland vibes! The hotel also offers spacious family suites to accommodate larger groups, but the overall cleanliness and service could use some improvements.
James
6 months ago
The room was spacious enough for my family, giving everyone some breathing room. Super close to the theme park and plenty of snack options nearby.
It was a bit pricey, but totally worth it for the space and location.
Daniel
6 months ago
My room was super comfy and perfect for my service dog! Breakfast was delicious, and the staff treated us like family. Plus, it's just a quick walk to the parks—can't beat that!
Would recommend ❤️🐾
John
7 months ago
Excellent location, spacious rooms, kind staff!
Max
8 months ago
The location is fantastic; it's a quick walk to Disneyland. The customer service is on point; Maria really went above and beyond to help me. Plus, there are some excellent restaurants nearby.
But I found some questionable stains in my room.
Kevin
8 months ago
It was just a great fit for a two-day stay in Anaheim with incredible value for money. The room size was appealing.
George
8 months ago
We stayed in a family suite that offered lots of space. The cozy beds were a highlight, ensuring we rested well after long days. the sofa bed mattress was torn and lacked comfort. Bunk beds were tiny, and the carpets felt dirty. The bathroom needed better attention; towels had marks on them. Temperature control was fine, keeping the room at a comfortable level. Nearby restaurants and stores made it convenient for meals. Staff service varied—some were polite, but others were less accommodating. Parking was an issue, forcing us to park at another hotel.
Bill
8 months ago
Location is the sole highlight of this hotel, making it convenient for family trips. Returning after 10 years was nostalgic, but the experience fell short this time. Rooms were spacious and clean, and the front desk staff was friendly. when we encountered a broken pipe under the sink, the response was lackluster. We couldn't address a soaked car seat at such a late hour. Repeated calls for assistance went unanswered. $50 nightly fees felt excessive, especially given the outdated amenities. Cleanliness needs attention; This hotel’s potential is clear, but it needs significant improvements if it wants to be a reliable choice for returning guests.
Alan
9 months ago
During my recent stay at Portofino Inn, we encountered a mix of positives and negatives. The proximity to Disneyland was a huge plus, and the clean rooms were a welcome sight after a long day of exploring the parks. Parking was convenient and included in the price, which was a nice bonus. there were some significant issues that impacted our overall experience. The staff seemed disorganized and charged us incorrectly for our rooms multiple times, causing frustration and confusion. It took a while for the charges to be corrected, and the general manager's handling of the situation left a lot to be desired. The room itself had some comfort issues, with uncomfortable beds and a sofa bed that was not in great condition. the presence of a strong, unpleasant odor coming from the fridge was off-putting. The overall cleanliness of the room left something to be desired, and the outdated furnishings added to the feeling of discomfort. While the location and some aspects of the stay were enjoyable, the negatives of our experience at Portofino Inn outweighed the positives.
Roy
9 months ago
comfortable rooms, comfortable beds with a great location just a half-mile from Disneyland and friendly staff who are always willing to help.
There was nothing I didn't like.
Jim
10 months ago
Overall, had a great time during my Easter weekend stay! Loved the convenient location with plenty of affordable dining options nearby and being within walking distance to Disneyland shuttles. The room configuration was perfect for families, providing a kids' area with twin beds and a sofa bed divider. Additionally, the cleanliness, comfort, and amenities like a microwave and fridge made the stay enjoyable.
There were some downsides to the stay. Room service was sparse during the week, making it difficult to keep track of towels for a family of five.
Johanne
10 months ago
Great location near Disneyland, but room cleanliness was an issue.
David
11 months ago
The Anaheim Portofino Inn & Suites offers spacious family accommodations just a short walk from Disneyland.
Herbert
11 months ago
Great location, just a short walk to Disneyland! The friendly staff and thoughtful touches, like coloring pages for kids, made mornings special. The family suite was spacious, with bunk beds and a separate area for the kids. parking was a hassle for my handicapped friend, and we faced rudeness from a staff member while checking out. Unfortunately, a break-in occurred in our car, highlighting security concerns. The property felt dated, and some areas looked worn. Despite the quirks, the space suited our family's needs, with plenty of nearby food and convenience stores.
Sylvain
1 year ago
the parking situation was a nightmare, and I found hair in my bed and bathroom. I tried to reach the front desk for help but ended up hanging up after a long hold. Disappointing!
John
1 year ago
We had a blast at the amusement park with iconic rides like Thunder Mountain and Guardians of the Galaxy – Mission: Breakout! The location near outlets, eateries, and theaters was super convenient for family fun.
My kids wished for a larger variety of towels.
Randy
1 year ago
The location was convenient, just a short walk to Disneyland. Surroundings had a good mix of restaurants and stores, making it easy to grab a quick bite or shop. The friendly staff greeted us daily and even gave my child coloring pages and stickers, which was a nice touch.
Our room was not cleaned during our 5-night stay, and we had to go to the front desk for towels. The room had a giant stain on the floor, and the phone was broken.
Patrick
1 year ago
Enjoyed South of the border cuisine at Tortilla Jo's and the Zoofari Express at the zoo, felt like I was in an action movie at Disney California Adventure Park.
Loved waking up early on vacation due to housekeeping's wake-up calls.
Ben
1 year ago
Great location near Disneyland, clean rooms, friendly staff, convenient parking assistance.
Felt like in a fairy, nothing too much trouble.
Archibald
1 year ago
Great location near Disney. Rooms need better cleaning and updates.
Jack
1 year ago
My friends and I had a blast hitting up all the cool spots near Disneyland, like Dave & Buster's and Lucky Strike Bowling. We even caught a few thrills at Guardians of the Galaxy – Mission: Breakout. It was lit!
Could use a dance floor for some sick party vibes! .
Noel
1 year ago
Comfortable and spacious for my family. The layout of the suite was great, with a separate area for the kids. The fridge and microwave were handy, and the location to walk to the parks was convenient. I liked the comfort of the bed and pillows. However, the sliding doors weren't opaque, and a little noise from nearby amenities. I'd recommend this hotel.
J.
2 years ago
we really liked the location of Portofino Inn And Suites. it's about a 10-15 minute walk until you walk through the front gate of the theme park. the hotel is also clean, and the rooms have balconies. the staff was super friendly, greeting us every morning, and even giving my child coloring pages and stickers. the separate living space for the kids with the bunk bed and couch was a hit. loved the security too, where the room key was needed to get into the building. overall it was a good stay.
Can't think of anything! 😊
Julia
2 years ago
Our stay at this hotel was fantastic! The location was perfect, just a short walk to Disneyland and plenty of restaurants nearby. We loved the spacious room with a king bed and bunk bed, perfect for our children. The hotel amenities, including the pool and kids' activity room, were great for entertaining the little ones. The staff, especially the housekeepers, were friendly and helpful. We also appreciated the convenience of having CVS and Walgreens nearby. a great choice for families traveling to Disneyland!
The initial issue with the air conditioning in our rooms. We had to wait a while for someone to address the problem, and when they finally did, we were moved to a room that was even worse.
Derek
2 years ago
the location is amazing - just three blocks from disneyland! super convenient for families. also, the staff were super friendly and helpful. the family room with bunk beds is perfect for kids, and you can close off their area. plus, there's an ART bus service for late nights.
Would be happy to recommend!
Average
